I enjoyed the breakfast. Every morning, there was plenty of food to choose from. One day, we swam in the pool facing the street, which was open late. The staff kept our room clean and tidy throughout our stay.

The breakfast area felt crowded, making it difficult to find a spot to eat. There was also someone pushing tickets for a show during breakfast, which was distracting.

We had an amazing stay! The indoor pool was perfect for the kids, super clean. Breakfast was delicious with plenty of options, and we appreciated the hot food. Overall, a great experience that we would repeat!

great pools and friendly staff

welcoming atmosphere and clean rooms made our stay enjoyable. pools were relaxing, and the staff was incredibly friendly, offering tips that enhanced our visit to nearby attractions.

The hotel was exceptionally clean and well-maintained, with spacious rooms and friendly staff who were always accommodating. I particularly enjoyed the indoor pool area, which was perfect for a relaxing swim after a long day adventuring.

Breakfast area was crowded and could use expansion.

The location is a tourist's paradise—right on the Parkway! It was closer to Dollywood than my kitchen is to my fridge. The room was spacious and immaculate, boasting a delightful fridge and microwave combo that felt more like a 5-star chef’s mini-kitchen than a hotel room. Plus, the outdoor pool had a waterfall so beautiful it would make even a mermaid envious!

Elevator noise

The breakfast was plentiful with eggs, sausage, and a waffle station. The rooms were clean and stocked. Staff were friendly and helpful. Free parking was available. The location is close to attractions.

this was my second stay in pigeon forge and it exceeded my expectations. the room was spacious, clean, and the walk-in shower was a nice touch. having a fireplace added a cozy feel to our stay, making it enjoyable after a day out.

the indoor pool was too cold.

Y'all, the breakfast spread was lit! Fresh crêpes that had me doing a happy dance. The beds were super comfy—perfect for a cozy night’s rest. Great location too, just a hop before you hit the fun on the strip!

Now, here’s the kicker! Late-night pool vibes were interrupted by an unfriendly staff who dropped some choice words when we were just trying to chill. Can we keep it cordial, folks? That vibe was not cool.

The stay was enjoyable with a spacious river view room that exceeded my expectations. The outdoor pools were particularly nice, and the breakfast each morning was a delightful way to start the day. The kids really loved the facilities, especially the indoor pool and the hot tub. The location was convenient for visiting nearby attractions, such as Dollywood and the Southern Gospel Music Hall of Fame.

The room was exceptionally clean and spacious, making it a perfect retreat after a day of exploring. I loved the indoor pool, which was a fantastic way to unwind with the kids. Plus, the breakfast spread was delicious, featuring everything from fluffy waffles to perfect poached eggs!

100% Recommend 🥰✨

would book here again

The room was spacious with air conditioning, flat-screen TV, microwave, and refrigerator. The private bathroom had a walk-in shower and plenty of towels. We enjoyed the hot tub and indoor pool after a long day. Breakfast had a great variety, including biscuits, gravy, and waffles. Staff kept everything clean and tidy.

My family and I had a pleasant stay. The indoor pool provided a great space for relaxation, and the staff kept our room clean throughout our visit. we found the parking situation a bit challenging at times and experienced some minor issues with the air conditioning unit.

the pools were awesome and the indoor one was heated and had a waterfall that made for a really peaceful environment and our room was spacious with a fireplace even if it didn't give off much heat

it wasn't exactly inexpensive but given the experience it felt acceptable

The stay was enjoyable and relaxing, especially thanks to the clean indoor pool that we loved using throughout our visit. The breakfast selection was impressive, with plenty of hot items even if we arrived a bit late. The location is fantastic, within easy walking distance to various attractions like Dollywood and several excellent dining options.

The location was absolutely perfect, right in the heart of the action! With pools like the Best Western's, I'd compare it to having a water park right outside your door—just without the sticky feet! The breakfast spread was a delightful morning feast that fueled our adventures through Pigeon Forge. Seriously, the waffles were fluffier than a cloud on a sunny day!

Creaky air conditioning